Return & Refund Policy

1. Return & Refund Overview

At Luxurymanstyle, customer satisfaction is important to us. We carefully prepare and ship each order with the goal of delivering products in good condition and as described on our website. However, we understand that customers may occasionally need to return an item or request assistance with an order.

This policy applies to purchases made through our official website: https://luxurymanstyle.shop. By placing an order with Luxurymanstyle, you agree to the return and refund terms described on this page.

Customers may request a return within 30 days from the date the order is delivered. Once an eligible return is received and inspected, approved refunds are processed within 8 business days. Luxurymanstyle does not charge any return processing fees, restocking fees, or refund handling fees for eligible returns.

2. Return Window

Luxurymanstyle offers a 30-day return window. The return period begins on the date the carrier confirms delivery of the order. To be eligible, customers must contact us within this 30-day period and follow the return instructions provided by our support team.

Return requests submitted after 30 days from delivery may not be accepted. If you believe your situation requires special review, please contact our support team with your order number and a clear explanation. We will review the request based on the order details and available information.

3. Eligibility for Returns

To qualify for a return, the item must be returned in a condition suitable for review. Customers should keep the product, packaging, and order information until the return process is complete.

Returned items should meet the following conditions:

• The return request must be submitted within 30 days of delivery.
• The item must be unused, unworn, unwashed, and free from damage caused after delivery.
• The item should be returned with original packaging, tags, labels, or included accessories when applicable.
• The item must match the order record and return request submitted to our support team.
• The customer must follow the return instructions provided by Luxurymanstyle.

We reserve the right to refuse returns that are used, altered, damaged after delivery, returned without approval, or not related to a valid order placed through our website.

4. Non-Returnable Situations

Some return requests may not qualify for approval. To keep the process fair for all customers, returns may be refused in certain cases.

If you are unsure whether your item is eligible for return, please contact us before sending anything back. This helps prevent unnecessary delays and allows our team to provide the correct return instructions.

5. How to Start a Return

To begin a return request, please email us at support@luxurymanstyle.shop. Our support team will review your request and provide the next steps if the return is eligible.

Please include the following details in your email:

• Your order number
• Full name used at checkout
• Email address used for the order
• Item name or product details
• Reason for the return request
• Photos if the item arrived damaged, defective, or incorrect

6. Return Review Process

Once your return request is received, our support team will review the order information and return reason. If the return appears eligible, we will provide instructions for sending the item back.

7. Refund Processing Time

After we receive and inspect an eligible returned item, approved refunds are processed within 8 business days. Refunds are issued to the original payment method used at checkout unless another arrangement is required by the payment provider or transaction method.

Please note that after Luxurymanstyle processes a refund, your bank, card issuer, or payment provider may require additional time to post the funds to your account. This posting time is controlled by the financial institution and may vary.

8. No Fees for Eligible Returns

Luxurymanstyle does not charge return processing fees, refund handling fees, or restocking fees for eligible returns. If your return is approved under this policy, we will not deduct any internal fee from your refund.

Any refund amount may depend on the original order details, item condition, and whether the return meets the requirements of this policy.

9. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible. We may request clear photos of the item, packaging, shipping label, and the issue you are reporting.

This documentation helps us review the situation quickly and determine the most appropriate solution. Depending on the case, we may offer a replacement, refund, or another suitable resolution.

Please include:

• Order number
• Photos of the product issue
• Photos of the packaging and shipping label
• A short explanation of the problem

10. Exchanges

If you need a different size, color, or item, please contact our support team. Exchange availability may depend on product availability and item condition. In some cases, the fastest solution may be to return the original item under this policy and place a new order for the desired item.

Exchange requests must also be made within the 30-day return window. Items requested for exchange must be unused, unworn, unwashed, and returned in acceptable condition.

11. Cancellations and Order Changes

If you need to cancel or change an order, please contact us as soon as possible at support@luxurymanstyle.shop. We process orders quickly, so changes or cancellations are not guaranteed once an order has entered preparation or shipment.

If an order has already shipped, it cannot be canceled. In that case, you may request a return after delivery if the item meets the return eligibility requirements described in this policy.

12. Return Shipping Responsibility

Return shipping instructions will be provided after your request is reviewed. Customers should follow the provided instructions carefully to avoid processing delays.

We recommend using a trackable shipping service when sending back an item. Luxurymanstyle is not responsible for returned packages that are lost in transit before they are delivered to the return destination.

13. Refunds for Shipping Costs

Original shipping charges may be reviewed based on the reason for the return and the condition of the order. If the return is due to a Luxurymanstyle error, such as an incorrect item or a confirmed defective product, we will review the situation and provide an appropriate solution.

If the return is due to customer preference, wrong size selection, change of mind, or incorrect information entered at checkout, original shipping fees may not be refundable unless required by applicable law or otherwise approved by our support team.

14. Late or Missing Refunds

If your refund has been approved and processed but you have not yet received the funds, please first check your bank account or payment account again. Then contact your card issuer, bank, or payment provider because posting times may vary.

If you have completed these steps and still have not received the refund after a reasonable posting period, please contact us at support@luxurymanstyle.shop. Include your order number and any refund confirmation details available so we can assist you more effectively.

15. Return & Refund Summary