Cancellation & Changes Policy

1. Policy Overview

At Luxurymanstyle, we begin reviewing and preparing orders quickly so customers can receive their purchases within the stated shipping timeline. Because of this, cancellation and change requests must be submitted as soon as possible after an order is placed.

We understand that customers may occasionally need to correct a shipping address, change an item detail, update contact information, or cancel an order. We will do our best to assist when the order has not yet entered final processing, packing, or shipment. However, changes and cancellations are not guaranteed once the order has moved forward in the fulfillment process.

2. Order Cut-Off and Processing Schedule

Our standard order cut-off time is 5:00 PM EST, Monday through Friday. Orders placed before the cut-off time may begin processing the same business day. Orders placed after the cut-off time may begin processing the next business day.

Our standard handling time is 1 business day. Once an order enters handling, our ability to stop or edit the order becomes limited. Customers should contact us immediately if they notice an error after checkout.

3. Cancellation Requests

Customers may request order cancellation by contacting us at support@luxurymanstyle.shop. A cancellation request must include the order number, full name used at checkout, email address used for the order, and a clear request to cancel.

We will review the order status and confirm whether cancellation is possible. If the order has not yet been processed, packed, or shipped, we may be able to cancel it. If the order has already moved into fulfillment or has been transferred to the carrier, cancellation may no longer be available.

4. Order Change Requests

Customers may request changes to an order shortly after purchase. Common change requests may include correcting a shipping address, updating contact details, changing size or color, changing quantity, or adjusting product selection.

Change requests are reviewed based on the order status. If the order has already entered preparation, packing, or shipment, changes may not be possible. We recommend reviewing all checkout details carefully before completing payment.

5. Shipping Address Changes

Customers are responsible for entering a complete and accurate shipping address at checkout. If an address mistake is discovered after the order is placed, please email us immediately.

Address changes may be possible only before the order has shipped. Once the package has been handed to USPS, UPS, FedEx, or another carrier, Luxurymanstyle may no longer be able to update the destination address. In that case, customers may need to contact the carrier directly using the tracking information provided.

6. Requests After Shipment

Once an order has shipped, it cannot be canceled or changed by Luxurymanstyle. The shipping carrier controls the package movement after handoff. Customers should use the tracking number to monitor delivery status.

If an order has already shipped and you no longer want the item, you may request a return after delivery if the item meets the eligibility requirements under our Return & Refund Policy. Luxurymanstyle offers a 30-day return window from the delivery date, and approved refunds are processed within 8 business days after approval. Eligible returns are handled with no return processing fees, refund handling fees, or restocking fees.

7. Refunds for Canceled Orders

If a cancellation request is approved before the order is processed or shipped, we will submit a refund to the original payment method. Refund timing may depend on the payment processor, bank, card issuer, or payment provider.

Once Luxurymanstyle submits a refund, the funds may take additional time to appear in your account depending on your financial institution.

8. How to Request a Cancellation or Change

To request a cancellation or order change, please email our support team as soon as possible at support@luxurymanstyle.shop. Include complete details so we can locate and review your order quickly.

Please include:

• Order number
• Full name used at checkout
• Email address used for the order
• Requested cancellation or specific change
• Correct shipping address if requesting an address update
• Product detail to be changed, such as size, color, quantity, or item option

Requests that do not include enough information may take longer to review. Providing complete details does not guarantee approval, but it helps our support team respond more efficiently.

9. Customer Responsibility Before Checkout

Customers are encouraged to review all order details carefully before completing payment. This helps reduce the need for cancellations, changes, and shipping corrections after checkout.

• Confirm the correct product, size, color, quantity, and style.
• Review the full shipping address, including apartment or unit number.
• Check the email address used for order confirmation and tracking updates.
• Review shipping cost, delivery estimate, and order total.
• Make sure the selected payment method is valid and authorized.

Luxurymanstyle is not responsible for delays, failed delivery, or return issues caused by incorrect information entered by the customer during checkout.

10. Cancellation & Changes Summary